We stand behind everything we sell. If for any reason you are not satisfied with your purchase, simply return the item within 7 days and we'll exchange it for another product or store credit.
All bicycle and wheel sales are final.
Shipping costs are the customer's responsibility for returns.
If there’s a problem with something you purchased from us, you can either bring it to our store or ship it back. Ship returns via Ground UPS or insured US Mail (we do not accept CODs). We will refund shipping costs on damaged or incorrect merchandise. Merchandise returned that appears used will be subject to a restocking fee. (Labor fees are not refundable, i.e., custom built wheels.)
Returns over $100 must have a return authorization number clearly marked on the outside of the package or the item will be refused. A return authorization number can be obtained by phone or email.